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Resources

Everything you need to succeed with S!DE

Guides, help articles, contact options, and full feature documentation — all in one place.

All Features

The complete S!DE feature set

Every tool you need to run a music business, built into one platform.

Distribution

Music Distribution

Upload once and deliver to 150+ streaming platforms and digital stores in 175+ countries within 24 hours.

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Analytics

Streaming Analytics

Real-time data from every platform in one dashboard. Audience insights, revenue breakdowns, trend tracking.

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Publishing

Publishing Administration

Global PRO registration, mechanical royalty collection, performance tracking, and sync licensing management.

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Payments

Global Payments

Receive earnings in 50+ currencies via bank transfer, PayPal or wire. Consolidated from all platforms.

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Rights

YouTube Content ID

Automatically identify and monetise every YouTube video that uses your music. No manual claiming required.

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Social

Social Monetisation

Earn from every TikTok, Instagram Reel, Facebook video, and Snap that uses tracks from your catalog.

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Legal

Copyright Registration

Copyright registration with major PROs globally. ISRC and UPC generation on every release.

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Marketing

Smart Links

One link that routes fans to their preferred streaming platform. Pre-save campaigns, click tracking, fan data.

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Migration

Catalog Migration

Switch from any distributor with your ISRC codes, streaming history, and metadata fully intact. Zero downtime.

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Help Center

We are here to help every step of the way.

Find answers quickly, or reach our team directly. We are real people who care about your music career.

Knowledge Base

Hundreds of step-by-step guides covering every feature — from uploading your first track to advanced royalty splits.

Browse articles

Live Chat Support

Chat with our support team in real time. Available Monday through Friday, 9am to 6pm EST. Average response time is under 5 minutes.

Start a chat

Video Tutorials

Walk-through videos for every major workflow — upload, distribute, analytics, payments, and more.

Watch tutorials
FAQs

Common questions, straight answers.

Can't find what you are looking for? Our support team is one message away.

Contact support
Is S!DE free to join? +
Yes, S!DE is free to join. Simply fill out the form and we will prepare an account specifically tailored for you.
How long does distribution take? +
Most releases go live within 24 hours on major platforms like Spotify and Apple Music. Some platforms may take 3 to 5 business days. We always recommend uploading at least 5 days before your intended release date to be safe.
Can I migrate my existing catalog from another distributor? +
Absolutely. Our dedicated migration team handles the entire transfer of your catalog. All your ISRCs, release history, and metadata are preserved throughout. Your music stays live during the process with zero downtime. Get in touch with us to start.
How do I get Spotify for Artists access? +
When your music goes live on Spotify through S!DE, we facilitate immediate Spotify for Artists access. You can claim your profile, update your bio, pitch to editorial playlists, and view detailed Spotify analytics — all through your S!DE dashboard.
What types of accounts can join? +
S!DE is open to independent artists, labels, and music distributors. Each account type has tailored features — artists get full distribution and analytics tools, labels get roster management and split accounting, and distributors get API access and dedicated support.
How often are royalty payments made? +
Royalties are processed monthly, approximately 60 days after the streaming month closes — in line with platform payment schedules. You can withdraw your available balance at any time once it meets the minimum threshold of $10.
Spotify for Artists

Instant access. No waiting.

S!DE gives you access to Spotify for Artists as soon as your music goes live. Pitch to editorial playlists, customise your profile, and understand your Spotify audience in depth.

  • ✓ Immediate Spotify for Artists access
  • ✓ Editorial playlist pitching tool
  • ✓ Artist profile and bio management
  • ✓ Artist pick and Canvas support
  • ✓ Detailed Spotify audience insights
  • ✓ Verified checkmark assistance
Get started
Spotify for Artists
Active and Verified
Editorial Pitch
My New Single  ·  Release: Jun 1
Monthly Listeners
48,240
Up 12% this month
Top City
London, UK  ·  8,140 listeners
Contact

Let's talk!

Whether you have questions, inquiries, or feedback — we look forward to hearing from you. Our team typically responds within one business day.

Email
hello@side-engine.com
Live Chat
Available Mon to Fri, 9am to 6pm EST
Company
A Noble WorldWide Company

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